Our Solution
All businesses purchase UPS equipment for the same reason: to protect their data and equipment during power outages. When a UPS fails, companies often quickly replace it with an expensive new unit, resulting in a hit to both their productivity and budget.
CoastTec’s APC UPS repair service is a better solution.
For about 50% of the cost of a replacement unit, CoastTec can repair your APC UPS and quickly return your unit complete with new APC batteries and a full one to two year warranty.
Why choose us to repair UPS units?
Servicing your unit through our repair program typically costs about 50% less than purchasing new, and our expert repair methods can extend the life of your unit for another 3-5 years. Plus, when you choose APC repair from CoastTec, your business is taking an important step by choosing the green alternative — keeping UPS units that still have life out of landfills.
CoastTec makes APC UPS repair and return a simple process, We deploy packing materials and shipping labels directly to your site to retrieve a unit in need of repair. Once the unit hits our dock, we’ll completely recondition the unit, including the installment of new batteries, complete recalibration of the unit, and execution of any applicable ECO’s, if needed. Once the unit is completely recertified, we’ll send it back to you.
We’re the Experts
OUR TECHNICIANS
Factory-trained by APC for component level repair and have access to APC’s engineering change order (ECO).
OUR PROCESS
Our techs perform over thirty “checks” and reconfigurations to ensure each refurbished UPS that leaves our warehouse is in peak condition.
OUR WARRANTY
All products are sold with a limited warranty to be free from defects in materials and workmanship.
Unit Fails
Customer’s UPS or RBC fails, or customer wants a proactive replacement.
Send Email/Call
Customer sends email to CoastTec to request UPS/RBC and technician for install if required.
Package Failed Unit
Customer or CoastTec Technician packages failed UPS/RBC.
Send Failed Unit
Customer or CoastTec Technician returns failed equipment via prepaid shipping label.
CoastTec Fixes Unit
Customer or CoastTec Technician swaps UPS/RBC.
CoastTec Sends Unit Back
CoastTec sends an APC Factory Recertified UPS or new RBC to replace customer’s UPS/RBC
Up to Two Year Warranty
Customer has a working UPS which is covered under warranty up to two years!
