Why Choose Coasttec?

For more than three decades, we’ve saved our customers time, money, and headaches by offering the only APC recertified UPS devices on the market. Our facility is staffed by industry professionals with specific expert knowledge of single-phase UPS repair and recycling.

Our APC-trained technicians use cutting-edge technology and proprietary procedures to bring your UPS back to APC’s original specifications. Each technician goes through rigorous training and certification before earning the CoastTec seal of approval.

Units leave the warehouse factory fresh and protected with an industry-leading two-year warranty. We offer a number of service options including servicing or purchasing UPS equipment. The way we look at it is, why not extend your budget, extend your buying cycle, and save money by servicing what you have. (By choosing one of our services.)

Our Partner

Since 1991, we’ve maintained a partnership with APC by Schneider Electric as their only certified single-phase UPS service center. We are a nimble service arm that APC has leveraged on numerous special projects to help them accomplish their goals. We provide repair, customization, and remanufactured services. When you purchase from us, you know that you are receiving products repaired and tested to APC standards by APC-trained technicians.

Our facility

CoastTec’s 62,000 square feet facility in Carroll County, MD houses more than 18,000 pieces of inventory across 160+ models. Our operational efficiencies allow us to configure and service more units in less time while providing greater logistical flexibility to meet your needs. In the facility, we have machines to help our technicians pick up and move those little UPS units. We have conveyor belts all throughout the facility to help our technicians stay safe and easily get one UPS unit from one station to another.

174240 Cups of Coffee
600000 Units Serviced
5000000 Lbs of Recycling
33 Years of Service
125000 Customers Helped

Our History

Getting an APC UPS refurbished, on the other hand, costs just a little more than replacing the battery, and we do much, much more. Our techs perform over thirty “checks” and reconfigurations to ensure each refurbished UPS that leaves our warehouse is in peak condition, including:

1988

Founded by Jon Sevel as Coastal Business Machines.

1989

Originally a Master Distributor for Emerson Computer Power.

1991

Moves the company focus to service of single-phase UPS.

1995

Moves the company to Randallstown, MD.

2001

CoastTec is selected by Edward Jones Financial to manage their fleet of 45,000 units.

2008

Toys R Us chooses CoastTec to manage its UPS fleet.

2009

Sells controlling interest in the company to a venture capital group.

2010

CoastTec launches the CPP program as an efficient and cost-effective way to manage large fleets of UPS.

2011

Adopts the name CoastTec as d/b/a.
Lands Sisters of Mercy as largest hospital customer and Bass Pro Shops.

2014

Earns R2:2013 & RIOS Certifications.

2015

Wins largest single Government account in the history of the company – Edwards AFB.

2016

Sevel family buys back the company from the venture capital group.

2017

Moves to our new facility 62,500 sq.ft. in Eldersburg, MD.
Changes name officially to CoastTec
Lands largest Government account in the history of the company – Pentagon.

2018

Lands MicroCenter to sell our UPS units in their stores.
Starts aggressive reseller program
Hires Government Sales Director to go after more Government business.

2019

Our CPP Program has grown 35% and now includes free remote monitoring for your devices.
We smashed our goal of 1.5 million pounds of UPS units diverted from Landfills.

2020

We came through a global pandemic strong as an essential business.
Implemented new security protocols.

2021

Our goals are:
To increase customer satisfaction to greater than 95%.
Increase units into recycling downstream to 1.1 million pounds.

Markets That We Serve

We’ve been serving clients in every industry for over 30 years. Whether you’re the CTO of a large corporation, running a small business or just looking to protect your home office, we have the perfect solution for your UPS fleet.

Ready to Meet the Team?

What’s UPS?
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MEET CALVIN

 

HOW DOES CPP WORK?

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CLICK HERE TO LEARN HOW TO CAN MANAGE YOUR FLEET

 

MAKE SURE YOU STAY NETFLIX AND CHILLED!

We have the power solutions to keep your internet connectivity up and running when the power goes out. These solutions will safeguard your internet equipment from power outages and harmful spikes and surges.

SHOP MORE UPS UNITS

 

Have UPS questions?

Go to the troubleshooting page and there you will find helpful CoastTec one-pagers, UPS dictionary, our CoastTec UPS Unit guides, and much more.